Packages are generally shipped by the date indicated in the product sheet and are shipped via DHL with tracking. At the time of shipping and delivery you will receive a notice by email, so when ordering it is important to fill out all the registration form.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment and destination. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Before being shipped, the product is rigorously packaged to prevent any impact from damaging the contents. We recommend that you check the conditions at the time of delivery.
Our aim is to make true Italian craftsmanship known throughout the world, through products designed and handmade with centuries of passion.
SHIPPING COSTS AND TIMES
Once the product has been manufactured (check the production time on the product sheet) it is shipped throughout the European Union by DHL at the indicated cost:
DHL EUROPE ECONOMY
Free shipping over 200 euro
DHL EXTRA EUROPE ECONOMY
Free shipping over 300 euro
Once the product has been manufactured (check the production time on the product sheet) it is shipped to countries outside the CEE (Andorra, Liechtenstein, Norway and Switzerland, United Kingdom) by DHL at the indicated cost:
Due to Brexit DHL imposes a surcharge of € 5.00 per shipment.
Free shipping over 500 euro
Once the product has been manufactured (check the production time on the product sheet) it is shipped worldwide by DHL at the indicated cost:
|KG||Africa||Asia||North America||Central America||South America||Oceania|
In some countries the payment of customs duties is required, the amount will be requested before the delivery of the goods by the courier.